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StromaSoft CRM Customer Service Helpdesk - Outlook Edition - Write a Review
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StromaSoft CRM Customer Service Helpdesk - Outlook Edition

Developer Description:

StromaSoft CRM customer service helpdesk + Sales Force Automation + Email Newsletters + Outlook Integration. A ticket is created for every work task from reviewing a document to taking a telephone message. The tickets have owners, types and workflow statuses. In this way the ad hoc completion of all office tasks is formalised and streamlined to increase productivity. If your company is using Post-It notes, paper or email to manage the relationship with your customer then your missing out in the time and efficiency savings that Call Track CRM can bring to your business.
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Size:14.31 Mb 
License:Shareware 
Cost:$199 
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Requirements:SQL Server or Microsoft Access 
Install:Install and Uninstall 
language:English 
Publisher:StromaSoft Ltd
Released:2006-03-24 
Updated:2007-10-15 
crm help desk helpdesk newsletter ecrm outlook telephony crm workflow tickets incidents call center support calls support center customer relationship managements call logging instant messaging post-it notes telephone calls telephone messages sticky notes help desk helpdesk
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